After-hours water and sewer emergency calls are handled by our answering service. The San Bernardino Municipal Water Department has staff on call to respond to emergencies 24-hours a day, 7 days a week. To report a water or sewer emergency, including leaks in the street or hit fire hydrants, please call 909-384-5141. Please note: Always report sewer spills or overflows by phone immediately as these have the potential to pollute surface water or groundwater and threaten public health.
To start service or reconnect service after disconnection, please contact our office during normal business hours at (909) 384-5095. Emergency staff will not be able to assist with establishment or re-establishment of an account or service.