Bill Payment Options

Online eBiller

online ebiller screenshotNew eBilling options have arrived! Through the Online eBiller customers can easily view their account information, access copies of their statements, sign up for emailed bill notifications and go paperless! Get 24/7 access to your bills online and from your mobile device. Enrollment is quick and easy. We encourage you to connect your account today.

Visit the SBMWD Online eBiller


Payment by Credit CardMastercard Visa American Express and Discover

San Bernardino Municipal Water Department (SBMWD) has partnered with Official Payments Corp.® to offer payment of Water Utility Bills over the Internet or by telephone. There is a $2.95 processing fee for each transaction.

New Customers

If you are a new customer attempting to make a Deposit payment online, visit the Official Payments Website. Be sure to select the Utility Deposit payment option. You can also call 1-877-238-6048 to pay over the phone.

Make a Payment by Credit Card

Contact Us

For questions about your bill or payments made, please contact Customer Service at (909) 384-5095 or visit our office at 1350 S. E Street, San Bernardino, CA, 92408.

  1. in person 
  2. by mail
  3. Automatic Bill Payment 

Front of Customer Service BuildingIn person water bill payments can be made at our Customer Service office located at 1350 South E Street, San Bernardino, CA, 92408

Please note we do not accept credit/debit card payments in our office. You can pay with Cash, Cashier's Check, Check or Money Order.


After-Hours Payment DepositoryPayment Deposit Box


There is an after-hours payment depository box located near the south side of the Customer Service building. 

Payments made after 7:00 AM via the after-hours depository will be processed the next business day. Please do not drop cash payments - the after-hours depository is for checks or money orders only.