Service Line Insurance Option

A message from the City of San Bernardino Municipal Water Department

The City of San Bernardino Municipal Water Department (SBMWD) is announcing that residential protection plans from SLWA Insurance Services (SLWA) are available to SBMWD customers. 

The plans are completely optional, and it is up to you to decide if any of them are right for you. SBMWD does not make a recommendation as to your decision to purchase any of these protection plans. Whatever you decide, SBMWD considers it a privilege to be your water utility and is committed to providing you quality service and value.

For more information about these optional services, or to purchase coverage, please visit www.slwofa.com 

This program is managed by SLWA, and no public or ratepayer funds are used for promotion or administration of the program. SBMWD makes no express or implied warranty, including the warranty or merchantability or fitness for any particular purpose, for any of the goods or services that you might choose to purchase from SLWA.

Understanding Your Water and Sewer Connections

Homeowners are required to maintain water service lines up to the body of the water meter including the portion of pipe located in the meter box on the customer side. 

Additionally, homeowners are required to maintain the full length of the Private Sewer Lateral which extends from the property to the sewer main located in the street or a nearby easement. Maintaining the Private Sewer Lateral includes keeping the line flowing and free of debris such as grease build-up and tree roots.

View the Understanding Your Water & Sewer Connections infographic for a helpful reference when identifying service lines of responsibility.

View printable PDF of Understanding You Water and Sewer Connections