News Flash


Posted on: July 23, 2020

COVID-19 UPDATE: Customer Service Lobby Closed

Coronavirus COVID19 Customer Lobby Closed

9/1/2020 - SBMWD provides many different ways to pay your bill while our lobby remains closed. The Customer Service call center is available to assist you by phone at (909) 384-5095 during normal business hours and our 24-7 emergency main line (909) 384-5141 remains open. There are several ways to make your payment from home including the free eCheck service or pay your bill online by credit card at You can also pay by phone at 1-877-238-6048. A payment drop box is located outside of our customer service building at 1350 S. E Street, San Bernardino CA 92408. Thank you for your patience.

View our Bill Payment Options page for more information. 

View all SBMWD COVID-19 related updates...
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